Privacy Policy - SpinLynx

At SpinLynx, we are steadfast in our commitment to protecting the privacy and security of our players. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you interact with our gaming platform. Our mission is to provide a world-class, transparent gaming experience that prioritizes user trust and safety. By accessing and using our services, you acknowledge and consent to the data practices described herein. We adhere to the highest international standards of data protection, ensuring that your sensitive information is handled with the utmost integrity, in strict compliance with current regulatory frameworks and global cybersecurity protocols.

Data Collection and Usage

SpinLynx collects personal data to facilitate account registration, process financial transactions, and provide a personalized gaming experience. The information we collect includes:

• Identity Information: Full name, date of birth, and government-issued identification documents.
• Contact Information: Email address, physical address, and telephone number.
• Transactional Data: Payment method details, deposit history, and withdrawal requests.
• Technical Data: IP addresses, browser types, device information, and geolocation data.

We use this data to perform essential functions such as identity verification (KYC), fraud prevention, regulatory reporting, and improving our service offerings. We do not sell your personal data to third parties; any sharing is strictly limited to necessary service providers, such as payment processors or regulatory authorities.

Cookie Policy

SpinLynx uses cookies to enhance your browsing experience and ensure the functionality of our website. Cookies are small text files stored on your device that allow us to:

• Maintain your session status and security.
• Remember your language and regional preferences.
• Analyze traffic patterns to optimize site performance.

Users may manage or disable cookies via their browser settings; however, please note that disabling certain cookies may limit your ability to access specific features or perform transactions on our platform.

Know Your Customer (KYC) and Security

To ensure a secure environment, SpinLynx enforces rigorous KYC procedures. Upon registration, players are required to submit valid documentation (e.g., passport, utility bill) to verify their identity and source of funds. This process is mandatory under our gaming license requirements and serves to prevent money laundering, underage gambling, and financial fraud. All documents are stored in an encrypted environment with restricted access.

Licensing and Regulatory Compliance

SpinLynx operates under a valid gaming license issued by the Curacao Gaming Control Board. We are committed to full compliance with all relevant gambling regulations. Our operations are subject to regular audits to ensure:

• Fairness: Our Random Number Generator (RNG) is certified by independent testing laboratories, ensuring that every game outcome is statistically random and unbiased.
• Security: We employ advanced SSL encryption and firewall technologies to protect all data transmissions.
• Integrity: We maintain a zero-tolerance policy toward fraudulent activity and collusion.

Responsible Gambling

We believe gambling should be an entertaining experience. We provide tools to help you stay in control, including:

• Deposit Limits: Set daily, weekly, or monthly spending caps.
• Self-Exclusion: Options to temporarily or permanently close your account.
• Reality Checks: Periodic notifications regarding your session time.

If you or someone you know is struggling with gambling addiction, we encourage you to contact support organizations such as GamCare or Gamblers Anonymous.

Your Rights and Privacy Concerns

Under applicable data protection laws, you have the right to:

1. Access the personal data we hold about you.
2. Request the correction or deletion of your information.
3. Object to the processing of your data for specific purposes.

If you have questions regarding your privacy, data security, or wish to exercise your rights, please contact our Data Protection Officer.

Contact Information

Our support team is available 24/7 to assist with any inquiries.

• Live Chat: Available via the "Help" icon on the bottom right of the website.
• Email Support: [email protected]
• Privacy Inquiries: [email protected]
• Physical Address: SpinLynx Operations Ltd, E-Commerce Park, Vredenberg, Curacao.

Last Updated: June 11, 2026